Customer Ratings & Reviews

Its ok... a little slow not at all like my Toshiba

I bought this computer to replace a 2 gig, 6 yr old computer for work. I was able to get the computer up and going and was able to install software needed for work, used the computer 2-3 times and it is slow, very, very slow. I had it freeze up on me 3-4 times while working on it the last time and decided to return it. Best Buy told me that windows 10 requires 4 gig just to run so this was causing the issue and that I needed to buy a more expensive computer. If I were to exchange the computer for a new computer, they were going to charge me $120.00 to move 1 file to the new computer. I am not sure yet if there was just an issue specific to this computer or if the computer just sucks.

I purchased this purely because of the great price. It is not a good computer. It is slow and unresponsive and very frustrating to use, even when I am just on the internet or working on a spreadsheet. I would not recommend this product.

I bought this computer because my 6- year old hp pavilion was stolen. This model is slower than my old one. Like WAY slower. Good luck having multiple tabs open in any web browser or two word docs open at the same time. Remember what dial up felt like, that's how everything about this computer feels. Click on any program or doc and you might as well walk away and do something else while it opens. I suggest spending a little more and getting something that actually works.

For HP this laptop is very slow to handle all of updates that need to be loaded. Start up time very slow. I thought I was getting a good deal.

I'm guessing the prior reviews were done on previous versions of windows. Once you update windows and load office it's a really slow system.

This HP laptop with the A12 APC clearly is a winner. It can play World of WArcraft and Diablo on low settings easily at 20 to 40 fps. It can keep multiple browser tabs open at the same time. While the 5200 rpm hard drive, the usual slow drive found in most laptops, won't win any awards this one at 1 terrabyte is a keeper. Plus a dvd/cd burner is included. This would be great for college bound youngsters or for those home bound to be able to reach out to the world via social media or even as an inexpensive back up computer. Best Buy's staff were outstanding.

Computer randomly makes buzzing sounds then resets itself one month after purchase.

Very slow. Had to return it. Price does not mean good value. 2 stars for price only.

Very slow and always spinning. Not what I hoped for

Very slow would not load Facebook took 10 15 minutes. Returned

Laptop is absolutely awful and I won't buy an HP ever again.

no faster than my 6yr old gateway & has less wi fi range

Spend most of my time waiting for this to run right.

My computer stopped working after 6 weeks and I took it into Best Buy Canada and they said I have to call and have it repaired or replaced. Very disappointed

Had 2 different computers same style both only lasted 3 weeks before not being able to turn on. Trying a different brand next.

is it to late to return this lap top I do not like it I would rather have a dell I was going to buy from the start but sales man said this was better should not of listen

The Disk was at 100% continuously and caused the machine to freeze for up to 5 minutes or longer before doing any task. Returned it and will look for another laptop.

Three HP laptops with the AMD 12 processor.very slow for start up for searches very disappointed return two of them should've returned the third

Screen failed, slow modem also many software updates prior to being able to use. Would mot recommend