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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,521 reviews
  • Rated 2 out of 5 stars

    I returned it within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was slow, the touchpad stopped working, I was getting an error blue screen that would restart my computer. I contacted Windows for help. However was unsuccessful in fixing the problem. I had no choice but to return it within two weeks of purchase. I exchanged it for a different brand and it's running great no problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processing, It takes quite awhile to process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Wish It Had A Lighted Key Board But All In All It Does What I Need It To.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this laptop on sale and I thought it would be a great purchase. So wrong. Sont buy this laptop. It is so slow and not worth it. It took 10 mins to start up..the. I entered my email and i swear the laptop started to freeze. I returned it i less than 24 hours!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't seem to boot fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow on booting up. I know it's cheap but I've had cheaper laptops boot faster

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple, low end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, low end laptop that will allow basic operations. It's useful for what I need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freeze quite a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have the best of experience with this product...may have gone too cheap;)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not what I expected wouldn't allow me to download onto a flash drive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is suitable for low-end user with fair performance for daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my needs so far. I haven't done enough on it to say that I like everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Laptop was a pain from the word go. It never did work right. I finely got them to let me send it in to be fixed. THEN they sent me back the wrong laptop. I called and told them this was not mine and I got the run around. Both of them had the same problems. The window will jump around for no reason. It will turn itself off in a flash and EVERY thing is lost. It will hesitate as you type and some of the letters will be missing. I redownload and it works for a bit then out of the blue it acts up and it certainly is not a joy to use. The problems are endless. Now it is giving off fumes that burn my eyes. NO smell, No smoke. If I sit back it is not so bad, BUT that is not how I use a computer. When I get away from the computer, my eyes clear up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Way too slow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP-DB0011DX laptop is horribly and painfully slow. In spite of the reviews of slowness I bought this thinking it cannot be that bad in 2018, but it is! Additionally the screen went gray within 30 days not responding to any key. Regretting purchase!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine. A slow start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow to start and honestly I’m just not familiar with the newer windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Style is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convent style computer with easy access and functions with portability outlays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice, but I lost the use of the delete button. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display laptop in the store is faster than the one i purchaded. Sad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any problems with this product. I'm glad it's not a touch screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have repairs six months after 1-year warranty expired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool for my 9 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product very light and no issue thus far to complain about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for a novice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop for playing music. Could be a bit faster during searches,

    I would recommend this to a friend