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Customer Ratings & Reviews

Your price for this item is $120.99
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The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,521 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer! The price was right. It has everything I wanted and more. Very happy with this purchase. I love HP.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything Advertised. For the price it was a good buy. It didn't have many features but wasn't looking for much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy, the price was more than reasonable and it was a HP computer, name brand with excellent features.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Great starter for someone just browsing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a computer to browse the web or just simple apps like word, etc. this I a good option to start. But it won’t provide the performance needed for several other applications

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast laptop with a lot of space and very sleek design also the battery has a 9 hrs with out recharge. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for my daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up and i think it will be perfect and fast for my 9 year old daughter to play games and do school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate for moderate home users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a home-bound friend that has his ancient Toshiba die. He is soooo happy with it, as it does all he needs; browsing, email, Open Office Suite. It could scream with a SSD, but for the under $300, ya can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sleek value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is so sleek and usage is easy to navigate all by myself. It’s worth much more than its value. Glad I got this product

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good option for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am still figuring out the new operating system, I am enjoying the features. It was certainly easy to set this laptop up.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great for me as a teacher. Sometimes it is slow to start up but the speed is good once I am logged on it.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Its a cheap machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is slow. The performance is what I would expect from a sub $300 machine. With the lack of power, I don't think it would have much longevity as technology advances

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get used to Windows 10 but this computer is very fast and great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never liked the Windows operating system. I do like Windows 10. When purchasing this laptop I asked if there was enough memory installed and was told yes. However, the device runs very slowly and I think it needs more memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow you can improve by changing settings to best performance but that kills the battery quickly. Wireless does not pick up 5g just the 2.4 which for a new laptop is sad. But for what my son uses it for it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the basics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my laptop in a hurry and found a bargain at Best Buy. I am still not sure why the salesman kept trying to talk me out of purchasing this machine but I am glad I didn't listen to him. I am very satisfied with my HP. I am very happy with it being so slimmer and lighter than my Toshiba was. It does everything I need it to and the speed is just fine for reading emails or paying bills online.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop about 2 years ago. It’s not the best when it comes to speed but it gets the job done . Good for kids to get school work done

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Why not..it’s cheap and worth your buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this!!!I love this I mean it’s easy to use and useful to have for just basic stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop. Lots of memory space. Good for school work music and picture storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A problem solver of I ever saw one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a vet basic laptop but will solve all your immediate needs. Excellent storage @ 1TB. Cons: a little slow starting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for general use (browsing, movies, etc.) It doesn't have the horsepower to do any serious work with (programming, video editing, etc.) Also the mouse buttons are rather sticky. I'd recommend an external mouse.

    I would recommend this to a friend