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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,521 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great capacity...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bellísima computadora.... Memoria excelente y capacidad en disco duro perfecta....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple laptop for everyday use - this one is worth the money. I have to sometimes remind myself it is not a touch screen, but all in all it performs as needed for basic everyday tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth getting for teh price segment it is in... like its keyboard and how legible it is... speed is more than enough for what I use this for.... not as bad I though it would be compared to my dell

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, high quality for low price, has all the bells and whistles I need, plus plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    A liitle slow but does the job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how big the key pad area feels. Everything takes just a little longer than I would like. Overall for the price, it's done the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably priced. Super fast shipping. Highly recommend the item and appreciate the great service...

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Great price but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this laptop for a very good price. However the speed was not what I was expecting. Programs kept freezing on me and I was not doing a lot of multi-tasking. It was very slow and I had to return it. But on the bright side Best Buy was very helpful, they even went out onto the sales floor and tried finding me a laptop that was faster and at a comparable price, but the next "upgrade" was over $200. So I declined and just returned the laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Durable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for a gift for my 10-year-old granddaughter. It does everything that is needed and more. It came with a DVD player which is rare in today's times. She is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer no issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc would definitely buy another one next year sometime. Great reasonable price for such quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked steadily for over 2 years. No issues. Good price point

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for a Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in backpack lightweight easy to take from one class to another

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to navigate.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our old HP, very easy to use, great resolution, plenty of storage for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    College comp

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! It was in a good price to give to kiddos heading to college.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this product for over 90 days and no issues, great product, easy to setup and highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for student or home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for use in areas with limited space. The wide width of the system make it somewhat difficult to fit in a small computer bag or narrow backpack. Has high quality HP construction.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for on the go while I’m in college. Very effective for what I wanted it to be able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    School is in session

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptops for my niece for school she loves it.....pardon the pun but it was a “Best Buy”

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop for my mother to surf the web and store pics! this was a great value for what i paid!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Get price for this HP 15.6 laptop AMD A6 series 4GB memory AMD Radeon R4 1TB hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I wanted something reasonable, but that operated on the Windows system.

    I would recommend this to a friend