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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,521 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop. Easy to use. Ready to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was basically ready right out of the box. It works fine, and it's easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY NICE LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for what I need it for. Plenty of memory. Priced right. I am very pleased with it. Had an HP previously and happy to get a new one at a price I could afford.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for moderate user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Dies everything thing that it’s supposed to and more! Easy to use and navigate with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop as a desktop backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin laptop dimensions make it easy to carry in airplane for travel. Operating system is efficient, typical for Hewlett Packard machines I have owned. A great travel laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my new HP computer. It is conveniently lightweight and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my niece, however, I found it too slow. But for the price and if you don’t mind the start time, this is for you.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Price point purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so happy with this. Was slow out of the gate. Did not meet expectations. Seemed even the wifi confused and slowed it down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my wife's computer. She's always had hand-me-downs, and wanted her own. It's just used to do email, watch videos, and light use of MS Office.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Inexpensive and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, easy and lite to take anywhere! Plus still has a CD-Rom which we were looking for!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    HP laptop with AMD 6A

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one first and then found a HP with Ryzen 3 and 8 gig of ram.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price for a solid laptop, basic plus work. Not a top line gaming machine obviously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this HP computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assuming that this review is only about the Laptop HP computer i purchased from Best buy. It is everything it says in its' description. I am enjoying it without worry- because i have Geek Squad Tech Guys to intellectual service my computer if need. This HP computer is great and I recommend it to anyone happily. Sonya

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple laptop for taking care of daily tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty good if you’re only using it for basic activites that you might do throughout the day like school papers or just simple streaming with regular quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run fine. There was a problem at first,the charger plug wouldn't stay in. After about a week had no more issues.. By the way the plug says "Dell" Computer is HP.???

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of both power and storage. Right out of the box difficult to please teen made happy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for Teens!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up for a 13 year old. Still in operation a year later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the basics plus a few extras. Graphics were good. I was giving as a gift for someone who didn’t have a computer. Based my decision on reviews from Best Buy. They love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for low price. It has everything you need to complete any assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    GREAT LAPTOP FOR ARE DIRECTV APPLICATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME EASY TO WORK WITH DOES WHAT WE NEED IT TO DO VERY USER FRIENDLY WHEN SETTING UP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my dad when his went bad on him after several years. He's not picky but he was used to what he had before but he's had this laptop since June and hasn't had a single complaint about it. Simple Facebook games run great on it, no lagging. Great laptop.

    I would recommend this to a friend