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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,521 reviews
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece requested this laptop for work at home. She says it was minimally functional and extremely slow. She says it isn't even good enough to watch movies on. Needless to say she is not happy with the laptop. After changing jobs it sits collecting dust because it cannot even be upgraded to work better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my non-techie father in law at a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Wish it was a little faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a little faster. We give these to the field guys to use excel and word out in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capability and fast processor. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and the price is very cheap to recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had everything we were looking for at a great price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $200 you can’t beat an HP. 1 TB hard drive and a CD drive

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    windows 10 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer does everything that is needed. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's light and small I take it everywhere with me

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hp laptop is great i love my laptop. Take it were I go

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    nice size light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use instruction simple to follow to get up and running

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its running great. Speed and storage is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great it’s speed is good and storage is great

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    I don't like windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it's a slow computer and windows 10 is not user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.User friendy light weight .Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price, does everything you need

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Runs really slow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop boots-up and moves between programs very slowly. Word comes up at an acceptable speed. However chrome, edge and email come up really slow. Even once they are open, operations are really slow. Not recommended for users who work on the computer constantly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school and home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was an impulse purchase because of the low price. It turned out to be a high quality laptop. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and excellent. Extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and for what I need to use it for

    I would recommend this to a friend