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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,521 reviews
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last laptop blew, I needed a new one in a hurry - this HP does everything it should. (A backlit keyboard would be nice, though).

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop struggles to do just about anything. Even as a basic laptop the performance is very lackluster. Many of the programs will not respond as your working including Word. It's amazing to watch my laptop that is 5 years older out perform this machine. The only thing it does better is bootup faster. Spend a bit more and get a better machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Hard Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Super slow and the lack of memory and space was a huge issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp laptop 15.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Good price! Very easy to use and great size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ! Great service, the very best brand for the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC in this purchase is a nice one. The keyboard and screen are above par. Don't waste your time with the office program included.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for money. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop especially for the price. Can't beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Terribly Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew the laptop was not a top of the line laptop. But, I was not prepared for how terribly slow this laptop was. Out of the box and during setup, the slowness was something that I could deal with; however, I shut the laptop down and a few hours later I attempted to use the laptop. After about 30 minutes and still a black screen I had to do a hard shutdown and attempted to restart the laptop. It still took a long time to startup. Once it did, I did a factory reset to remove all of my information from the laptop. This process took 12 hours and the only thing that I had installed on the laptop was Norton. There was no files, no download program, or nothing that "needed to be removed" except my security software, wifi information, and name and this took 12 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Great for everything I need.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have waited for holiday pricing and got a fancier laptop. This one is terribly slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for surfing internet and checking email. Streams well. It is a bit slower than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a good buy 2 years later

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this nearly 2 years ago. So often feel like technology changes so often that I need the "Newest thing" but this still serves all of my needs and working great nearly 2 years after purchase. Having the Total Protection Plan assures me that any issues will be taken care of by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Storage soace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for school works and also for carrying around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He wanted something faster and we when back to best buy got something he wanted. He is happy I m happy. Beside that its a great lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a very good purchase, god price, im happy with this.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job but is incredibly slow. Good enough for my elementary school kids homework.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price for a basic laptop. Perfect for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space. Boots fast and streams easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    students computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid computer for the price and good for school use

    I would recommend this to a friend