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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,521 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he loves great price it is !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for websurfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop mainly to pay bills online, surf the web, check emails and budget our household. So far it’s been great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs as advertised, Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; easy to use, plus it was on Sale!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I just stopped to get some information on a laptop, We came to Best Buy just to look and get some ideas. We met a HP rep who showed us a number of different laptops. He was very helpful. We told him our needs and suggested this laptop. It fits our budget and we purchased it. Very happy with this product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Basic Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop computer to do some basic word processing and some work on various forms I design in Microsoft Publisher to use. This laptop has all the necessary functions for me to be able to do the things I needed at a very low cost. I recommend this laptop to anyone looking for a very sharp computer at a low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value; fit our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a laptop for simple things like internet and Microsoft office. This meet our needs. We would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for business needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for everything I need it for. It does lag a little sometimes but not enough to be upset with. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    GREAT AT FRIST SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BUT IT WAS SLOW BUT WIN SIT UP IT WAS FASTTER

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    It's a dog...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too slow for my requirements...long delays in starting tasks and loading web pages

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 3 of these to use in testing without having to worry about internet access or viruses...worked great for what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids as a starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an excellent price and has everything my middle schooler need to do his work and play games in his free time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The computer is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to get used to. The computer is good for home use or internet access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good so far...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is doing everything I ask it to do and there are no issues...cept one...why is there nothing in the description to indicate that the battery is not replaceable????

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the budget conscious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value specially when bought on sale. 1 TB of memory is humongous. Has a built in DVD drive which is a rarity these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem found was with the HP addons not being what was needed for the programs added ie: Corel and Adobe Photo Shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mom, she uses it daily to browse the Internet as well as Facebook and shopping. So far have not had any issues out of it, it’s a great laptop for everyday use, as long as your not needing something that is going to have a lot of processing power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent beginners computer for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for my kids for their school projects and research for reports. Anything else, I wouldn't recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for general needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic use not going to do high performance gaming but perfect for internet research and basic data processing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed ot for school and to cover with cute stickers and does all of the above pretty well. it just lags a bit

    I would recommend this to a friend