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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,521 reviews
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow laptop. Take much time for load. Not recommended

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we expected and needed. It's a little slow to boot up, but otherwise a good basic laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great starter for my grandaugter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for a beginner,my granddaughter is just getting started and this laptop is just what she needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable with space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 TB packed in a sleek design. Sells itself truly, you can't do wrong or better for an entry level machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very functional and easy to use. It started up where I needed it to function for it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students !!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop . I am a big fan of HP brand laptops that’s the only brand I’ve ever owned , but this particular laptop is the best one I’ve had yet ! I’m currently a college student which requires a lot of online work and papers and this laptop is fast and gets the job done !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this computer to complete my BSN on-line. So far it has been fulfilling my needs/requirements for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves that it’s very practical, she takes it everywhere and has never had a problem with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is not a touchscreen. Other than that it does just what I need it to do for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This purchase was a good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP computer purchase was just fine. My son won't give me a chance to use it. It is serving its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my 16 year old daughter. She absolutely loves it. Says it's exactly what she wanted, it does everything she wants it to do including playing online games. She is on it everyday for most of the day. I haven't heard her say not one bad thing about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ENJOYING ITS LAYOUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer is a great product I enjoy the way it is set up and have enjoyed using it thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good entry level laptop. Looks and feels good. Not a rocket ship fast, but for the price a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy set up. Fast for the price. Camera quality is ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get this as a quick replacement. Obviously bc of Christmas pricing this was a solid investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for its price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this to do my taxes and am surprised that it was as decent as it is. Especially considering the price. Had a couple cheap upgrades done to it and it is still running great. I actually use more often than I had expected to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall nice computer. runs smoothly. only complaint is that the letters are a little far apart for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a surface for many years but never had a reason to spend the money. I Recently started a karaoke business and not only use the computer for that, but for my deli and normal life too. its a great 2 and 1 and if you re on the fence about the purchase i say go for it.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to add ram at just 4 gigs it does work fast enough

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin light weight big screen good sound weak microphone lots of power windows 10 4th 1 tb hard drive.

    I would recommend this to a friend