Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,521 reviews
  • Rated 4 out of 5 stars

    Good selection and helpful staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new laptop. Best Buy. There was a very good selection and the staff was very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Its to slow

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good computer but to slow sometimes it get on my nerves

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a reasonably-priced standout on the laptop stage that's right-priced for students and budget buyers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LuvComputer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easily manuverable. student can use also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend doesn’t know much about computers and is helping them learn getting ready for a up grade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger numbers and letters, much easier to see. Seems to have a short battery life though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for budget minded folks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for folks who are on a tight budget. Has Windows 10 already installed as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Entry Level Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my child to use for online high school. It works well for the intended task.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Simple use computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works,but very slow. Not a fan of the processor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The capital button stop working temporarily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the touch pad does not work well, but I like the computer even with these minor issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my daughter's school work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon turning on the laptop for the first time I was greeted with a step by step tutorial of what to do. I'm not very computer savy, so this was helpful. After giving it to my daughter for Christmas she has been using it nonstop. She knows much more about this stuff than I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is working out great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with the computer. XLNT! HP has by far been a superior computer for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much as I only bought it for remote access at work. Seems like a good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the money. 4 stars instead of 5 for the processing speed. Assumed it would be much faster.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    It’s kind of slow, but it works.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow, but it works for a beginner. My daddy seems to like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Ok for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an interface device for natural gas meters. Does that well, but I can see how the low amount of ram would hinder performance on anything over a basic program. Upgrade to 8 gb and it would be fine. Keyboard is nice and screen is surprisingly good for such a low-cost machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Undecided

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your review states a 1 Tb hard drive. Did I get the wrong computer? I believe this one is only 500 GB.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good enough!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow but adequate for our needs and usage as an extra laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little for my living room, while watching TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I dumped MacAfee, and installed Avast, everything is working well although it takes awhile to startup. Nothing I can't live with. I use this unit mainly for browsing and social media, and some banking. I do a lot work with Photoshop which is on on my bigger laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for the cost this wa sledge t for my teen daughters

    I would recommend this to a friend