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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,521 reviews
  • Rated 4 out of 5 stars

    HP Works For Me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought HP laptops. They hold up and are reasonably priced for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied with Laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing laptops and chrome books from Best Buy is highly recommended. Excellent products and associates are helpful when questions arise. That’s why we continue to make Best Buy our first and last store when purchasing computers and even washers and dryers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet for the moneyl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is hard to see, too much black and the letters and numbers are too fine lines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good easy HP laptop to work with and compatible to other programs such as Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, memory too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the memory was at least 8GB, hard drive and processor awsome. Overall great unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of memory space. The touch screen is easy to use. It had a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't set the world on fire but for basic home computing needs, it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer I don't use it for any thing major . It's fast for evening I use it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as a gift and she was very happy. Great for writing papers and watching Netflix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you need just the basics. I use only got office and iTunes so it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for my uses not please with services that should be free not just for trial

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    A little Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little slow but it works for what I needed it for!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transaction was perfect. only wish it had longer batter life. The Geek Squad was fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low cost for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my resume , they uploaded it great cost Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use this for work everyday and I couldn't be happi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer for everything so far shopping work and watching movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer for the Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do, only complaint is, it is slow booting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had a nice camera for a laptop. Small in size. Good computer for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 laptops for Christmas gifts & my family members are excited of the products.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a major sale. It's ok but a little slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. Touch screen is responsive and graphics are good.

    I would recommend this to a friend