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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,521 reviews
  • Rated 4 out of 5 stars

    good for basic web browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is just fine to surf the web and check email. Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I purchased it for. My granddaughter uses it for her schooling.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with the laptop because it is too slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If not a gamer this pc works ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not do gaming and did not need high speed so this pc works great for my purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer isn’t the fastest, but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for an old-timer to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an octogenarian who learned to type before electric typewriters—and who finds it challenging to keep up with technology—this product has proven to be very user-friendly! Highly recommend it....and the Geek Squad at Best Buy, where I bought it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope my Grandson enjoyed his computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer worked well and my Grandson got good use of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for every day use. It's fast and has plenty of memory for everything I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for college student; great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quality computer was a terrific economical purchase for a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for anyone who needs it for school work or beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for a satellite office. I haven't had any complaints about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ample

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact yet large enough. Nice speed as well. Would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop if you have basic needs. Nothing fancy, but gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and display nice, slow moving though 3star

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Just ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy lenovo but they said this hp was a better one at the same price. To me it's slow even compared to my old lenovo. I'm not pleased with it at all. Unfortunately I threw the box away or I would have taken it back to exchange for the lenovo. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the startup speed … it is much better than the old machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate software, nice large screen, sleek appearance. Good value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Good for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but a bit slow if multitasking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new laptop to replace my old computer. I like this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect present for my senior mother who is learning how to use a computer.

    I would recommend this to a friend