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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,521 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother needed a new computer, and this one fit the bill perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does exactly what I need it to do and have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a basic functions. Has more than enough power for many functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheapo laptop just for writing papers. Works fine for that purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality computer with a feasible price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my computer! Perfect for surfing the web and paying bills online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for students Basic computer Doesn’t support a lot of programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice budget laptop for everyday computing. I lpersonally like it

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 2 out of 5 stars

    Ok for beginners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked HP and now I remember why. The processor was super slow, Screen was dull. HP trys to cover it up by giving it alot of memor (that's how they trapped me) but it's not worth it. Just a horrible product. Sorry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great visual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I have a video player to look at movies, and its clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had done some research for a present for my father who already has an HP... I decided on this one due to the processor it has. This is a good laptop in regards to battery, and RAM. It is also light weight and has a wonderful display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and how I use it, this is a decent laptop and cost friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop for work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to keep all of my orchestral software & database in order. It works perfectly. It's not used for anything else, so I didn't need anything elaborate, but it's perfect for my music studio & school needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use and easy to set up. Bought this for a family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HD display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, easy to use keyboard. Very nice keyboard with numeric key pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for my 11 year old

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as we kept up with updates, it all worked fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for personal use. Speed is acceptable and graphics are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as the computer at the front desk of my office. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop too advanced for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop because I was unable to operate it. Also I only have one hand and it was too heavy for me and too large for me to reach multiple keys. The laptop itself was not the problem, it was my inability to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really lucky that I found just the right pc for me! I was able to have the info from my old pc transfered to my new pc and I just love the service that was provided! Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops for grandsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Super fast shipping. Easy setup. Plus two happy teenagers

    I would recommend this to a friend