Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,521 reviews
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school use. Great response to touch. Graphics are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I wanted minimum start up time and I needed something bigger to surf the inter et with besides my phone. Once you take all the adware off it, it's solid. This is now my go to for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good basic laptop for email and social media browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use it. So far no issues I think it will do what it is expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop its one of my second buys laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for light bookkeeping. It wasnt very powerful and after 1 year became so slow. Always was in need of an update. Froze up 1 year after purchase and had to get one that had more power more terrabites better battery life

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this computer would be a good computer for me to use to work from home. I do work over the internet. I was wrong it is way too slow. My internet connection is very fast. My bad for not realizing 4gb wouldn’t get the job done.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my fifteen-year-old daughter and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is ok, I have issues with geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did not set up info like they said they would. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP works good for what it is for the average person it is a good laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great purchase. Ordered on line and picked up that same day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had no problems with this laptop. Good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for my teenager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for my daughter! Great price! Great color on the screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD drive included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup system to use for pesky cd drive requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great choice for school. So far it has done all I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap laptop. No problems at all. Decently fast. Great for a student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a windows computer do do some work from home. I went into buy a Chromebook, but decided to give a try when I saw the price. Works as well as much more expensive laptop I just at work. I am glad I stopped in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic activities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer for my daughter for college and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works very well, the screen resolution is excellent, the computing speed is excellent, and the wifi connectivity is excellent. I recommend this laptop, it may not be expensive but it works as well as the expensive brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap functional laptop that gets done the basic tasks I need it to.

    I would recommend this to a friend