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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,521 reviews
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ok with this purchase but not my other purchase of a washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for minimal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to use my laptop for work, so this was a great buy for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this as a gift for a student. It’s an ok laptop. Serve it’s purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get's The Job Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this laptop for shipping purposes and it get's the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a Xmas gift, very nice laptop for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was additional laptops for existing project, says it all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife so she can do shopping & pay bills she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and I love it so much and it does what I can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lapto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that has a lot of memory is ideal for a young high school student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a few days, but seems good so far for internet use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deployment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son in law got this for his deployment to be able to skype our family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop w/ 1 T hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my previous HP laptop and has Windows 10. It's a great basic laptop for every day use and easy to learn. Extra features for a reasonable price. The after-purchase instruction by the Geek Squad was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my hiusband. He loves to be able to play games and fb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A lot for a low cost, but keyboard so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packs a lot of capability for amazingly low cost (it was on sale). The keyboard touch is exceedingly light, and was unusable by the older person I bought it for. Had to return the unit. Beware! Best Buy will not refund on purchases of MS Office, and will take back your "bundle" discount!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect laptop for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my workout apps and it is perfect for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a gift to someone who has never had one before. After removing the added “nonsense” trial versions of applications and doing all updates, the computer was ready to ship to my friend. She loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for my personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a basic laptop for personal use, this fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been great! I have been able to use for all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is what I expected for the price. Wish it was touchscreen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well for my kids except for the noise it makes sometimes.

    I would recommend this to a friend