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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,521 reviews
  • Rated 5 out of 5 stars

    Perfect laptop for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that with the Geek Squad protection, they set up my computer for me and reviewed everything with me before I left the store. I've had no issues whatsoever with it. Runs smoothly, good sound quality from the speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Not using it but looks like it wont last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose well. Being used for surfing the web and email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for work or home. Pretty fast operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for business things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this laptop for my mom due to her other one becoming slow. I was unsure at first because it’s not that much memory but she’s able to download, watch videos and do taxes on it with no issues or crashing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for basic operations at an awesome price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase; this is our 3 laptop in less than a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I expected. Nice to have such a slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected and a lot more. Nice to have such a slick laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leisure/starter laptop for first time iser

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a leisure and light to non use laptop. Not the fastest in the world, but with patience it will get the job done. Good first laptop for someone who has never used one before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Needed a second computer for my twins. They love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slower than I would have thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer it not a fast as my old one. It works just fine for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mostly school work and basic work and it fits the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a value price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well, functions well and looks great. Happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is pretty good though it restarts it self suddenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for first semester of college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the essentials for your first year college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased hp laptop from bestbuy for my mom. she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good laptop overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp screen resolution, fast speed, run all the apps smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been used by family members for school projects overall great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Wish it were touchscreen but otherwise its fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Given as a prize at our Fundraiser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charity Fundraiser Gives one away each month....No complaints

    I would recommend this to a friend