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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,521 reviews
  • Rated 4 out of 5 stars

    Rghunjiokmmhgc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product hundred percent good Iam recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best computer but really good for at home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted it to my daughter for college. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for surfing and shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been perfect for my basic needs. I’m no gamer but is perfect for work needs,emails, , etc. I need a good laptop fast enough to stream music and for work. Fits my needs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy at the sale price for basic use

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS TERRIBLE!!! It takes a ridiculous amount of time to start up and load so that you can use it and that is just the beginning. If it wasn't for the fact that I didn't get a chance to use it until after the return period was over, I would have returned it and got a different laptop that was MUCH better! I DO NOT RECOMMEND THIS PRODUCT AT ALL!!! DO NOT WASTE YOUR TIME, ENERGY OR MONEY!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good processor speed and display resolution on laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it.It does what she wants it for!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my HP for less then a month now and it doesn’t want to work right. It keeps freezing and won’t let me use the task bar. Had to manually shut laptop off several times. I have virus protection and only use the laptop for school. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Son's school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop -- it does just what I need for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size laptop for down grade from a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting acquainted with the smooth touch of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the worst laptop but certainly far from the best. It definitely has a lot of room for improvement. Unfortunately in my price range it was the best option & I didn’t have a whole lot of time to research.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    does everything I need it to do.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. I can burn CD'S ,watch movies,do my banking and bill paying.I like the touchscreen. Im not sure I use all it's features but it does everything I'm capable of doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my niece needs it to. No complInts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like anything in life, I needed to upgrade my Apple Ipad because I was having difficulty accessing some accounts and Apps. I have always enjoyed my iPad so purchasing a new device made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What My Daughter Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for her 16th birthday...if you're looking for low end laptop for the web, social media and a few small games this computer works for that...nothing fancy but it does what she needs it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is you can't turn the mouse pad off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid inexpensive computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is good basic windows computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT LAP TOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLANT SERVICE. VERY HELPFUL. FRIENDLY AND CORTEAS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop screen is big enough for dad to use easily.

    I would recommend this to a friend