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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,521 reviews
  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer does good job good people work there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready to go, right out of the box. No problems

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Just picked it up. Not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up this laptop. After turning on and going thru the install process the laptop is extremely slow. Then it stops coming on. So I'm taking it back to best buy and will see what happens next.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it runs smoothly. best as a gift and I am with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price but runs slow.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product runs slow and freezes up all the time. I bought this for my twelve year old for school and it just takes so long to load up. So now she just uses it to watch movies. The price was great but I wouldn't recommend it to no one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    god product I like and nice price I Will recomendet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for kids study. Worth for what you pay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complaints about this laptop. TY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Battery can be, a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it serves the purpose for what i needed it to do ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product at the right time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful deal that came along at the perfect time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thus far, color pics fantastic. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Value!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiance. He just needed a basic laptop for typing papers for some classes he was taking. This is just what he needed. Not super fancy but it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Pc does everything and more for me. I love i can scroll by a touch of a finger and make the screen larger with a touch of a hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a back up laptop for the kids when one of theirs went into the shop. Plenty of memory, lightweight, & had a separate numerical keypad which they wanted. So far it's working out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and I have had some challenging time but am slowly getting to use it to its fullest. Always buy HP. Will continue to enjoy and learn more as time goes by. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great for me. I only use a laptop in evening reading e-books and other minor projects, so not sure how it is for heavy computing. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a laptop that was needed by a high school kid. Computer gave her everything she needed for her school work. She was thrilled. Laptop works great in the roll it was bought for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for non-power users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works well out of the box, running Win 10 Home. If you're not looking for speed, this works well enough though adding more RAM will improve performance. The hard drive is large and comes unpartitioned (except for "recovery" and "boot").

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop for my fiance', who is a student . Her previous laptop was an HP, so that was the preferred brand. She is very happy with it's performance, look, and light weight.

    I would recommend this to a friend