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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,521 reviews
  • Rated 5 out of 5 stars

    Perfect For Small Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased multiple of these laptops. Have had no issues with any of them. Speed is good. Has enough memory to run MS Office effectively. Reliable, low cost, laptop,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet streaming monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for daily webinars and watching netflix or Spectrum in the background while working... Great wireless and Bluetooth capability for such a low cost... Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an older model, I'm just using it for Writing, business, Netflix, and DVDs... All in all it's great for my purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for cable cutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for cable cutter! Receives over 50 channels through the antenna and streams all services via the Internet. Easy to set up and doesn't take a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title of what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought computer three years ago and only once had a major problem. The Geek Squad helped me out, Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i received this computer as a graduation gift and it’s perfect for college! the large, 15” screen is great for my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good School Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lap top for basic use and general work would recommend for school use of your looking for something to do wouldn’t recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Laptop, My granddaughter needed a laptop for school work and surfing the web for shopping, videos, and blogs. She loves it and it works quite well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top, so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my first laptop, I did not know what to expect. This is the easiest system to get used to. I love the fact that I am now portable and on the move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Present for my Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for his eighth birthday. He was so excited that he would have his own laptop so he could go to Prodigy to play the math games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , decent laptop for work. The Seller’s was great , since i got this laptop, i have been to bestbuy twice and i had to look for him to say hello. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked HP, but tried another brand in 2017. Big mistake and I have regretted it all year. I can depend on HP to perform the way a laptop should!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked and serviced me for a year even after it was dropped several times (oops) it still continued to service me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cake as advertised. Even though I had to order it, it came sooner then expected and was better then expected. Would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fifth grader and we are both excited to see what this product will do to make life easier for school projects and surfing. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to multitask and load screens fast would take a good couple seconds , also having two accts on it wouldn’t let me log in

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Priced right but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was slow, and it appears to have a slow refresh rate on graphics card. If if was using it for more than bookkeeping and photo management, I would hate it. But considering it was under $300, I am adjusting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice But A Little Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the purchase of this laptop. It does everything that I want and has the 1TB Hard Drive that I will never fill up. The 4 GB memory does slow down things a little. But overall this was a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i was buying a Good computer. But i did not. It is too slow. I asked a friend who Works in reparing computers. He told me the problem was the Hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for kids to use for school work. It works great for this task especially at the price point. Would not recommend it for heavy graphics use like gaming.

    I would recommend this to a friend