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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, great to have store with great price point for basic laptop and not a notebook. And features especially the Bluetooth and speed is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device . I bought this device for my little sister and it works perfectly as I want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always preferred HP brand, very reliable. With office 365 and antivirus. Still great system, and quite inexpensive. Does all we need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what we need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer because the current laptop we had was not able to run certain programs for a silhouette. Zero problems with this one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for everyday needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who needed to be able to do school work on it. It also had enough storage for all her music and files. She was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for budget-minded shoppers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for my 13year-old niece. It's great for homework and Netflix, stands up to teenager wear and tear, and is budget-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for home use of finances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly and has great support. I am not very computer literate and can accomplish almost any task, love the voice control also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first laptop, good for a beginner. I have learned , what, where, and how to use it on internet. Good for any first time buyers !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bass headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves hers and i love mine now i can play without blowing her out of the living room and costermer service was very nice no presser to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just to use for email and face book, have had no problems so far and it is fast and light weight. I carry it from room to room with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece asked me to order this computer for her 7-year-old-son. I ordered it knowing it was not a touch screen, which is perfect for the child!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and he love it. All he is looking for email check and surf for stock market. That's perfect gift for him for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Very high quality and the touchscreen feature is great so I don’t have to use a tablet anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inexpensive Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how inexpensive and fast this laptop is. It do everything I need and some more. I expect to have this laptop for longer than 5 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can get all the preloaded hp junk and other apps that aren't needed that start automatically to stop it would be a great laptop. Like all new computers they bog it down with useless junk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the starting student or basic necessities. Easy for web use and social media. Will handle the everyday common task as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Got what I paid for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was $100 off. I mainly wanted it because of the price and screen size, but the buttons are cheap and it freezes a lot even with antivirus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I would like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in the speed of this processor. I was hoping I could use this computer to develop a website for my business... I may have to purchase a desk top to handle the web development...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new laptop. I told him we have always had the best luck with the HP brand and found many on sale that would meet his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He HP Laptop I recently purchased was a great investment. The computer definitely went way beyond my expectations and performs beautifully.

    I would recommend this to a friend