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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for traveling. I use it to preform business transactions while on the road. Speed without delay. Right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 yr. old son. He loves it. Plays Roblox and fortnite on it . Also looks at YouTube. He's a happy camper so I'm good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for what we needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer is great. It has the camera and the speed was great. My wife uses it for work and has had zero issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I had one with a touchscreen but instead of updating the Windows I looked and looked and just bought a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy lots of computers for my office. Most of our daily business is accessing POS software on the internet and this works great for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mother in Law. She just needed something with a bigger screen to facebook and play games. it works great for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to carry around. My daughter's gift is everything that she wanted it to help fulfill her busy life schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter will be able to use this laptop for any of her home school work when a PC is not available, and even on vacations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this less than 2 years ago and it has been great up until recently. The screen has been turning white and flashing in and out and you have to restart it to get the screen to come up. Sometimes even 1 restart doesn't work and you have to do multiples to get it to work. Im guessing its gonna die on me soon, as it gets worse each time. I guess its ok if you only expect your computer to work right for less than 2 years, but I expected more for what I paid!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level pc for your kids. Material is very plastic but will last if you take good care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great HP Computer purchase from Best Buy! We have always bought our computers from Best Buy and we will continue to do so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter and son-in-law and it works great! Just what they needed to run graphics for their business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super slow loading anything. Doesnt really keep up with typing either. Will have to buy a new one for my kids to do their homework on. This is just to slow for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, worked for my college classes, writing essays and doing online assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Best buy trade in is awesome for getting rid of old and getting the latest and greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but had problems with the security and virus someone hacked into our computer not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. Paying bills, shopping, organizing photos. Easy to maneuver through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this was bought for my hubsand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it.it nice for him playing his games on It.it is that it Doesn't freeze up all the time like our old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer with the reliability you come to expect from HP. Sleek design, great graphics. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop. It maintains a very good price-quality ratio. I bought it to give it to my son and he is very happy with it

    I would recommend this to a friend