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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,521 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, no issues from day one. Would definitely recommend if you are in the market for a lap top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people go for a smaller screen laptop when they want to save money. This unit offers a reasonably priced laptop with a easy to work with a usable size screen.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    very slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow laptop. i don’t save anything onto this computer and it still runs very slow. would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a household laptop and have been impressed. Had a software issue and the GEEK SQUAD handled it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run a certain software. Works great so far and the price was so good. It looks sleek and it’s light

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Save your money for something else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen flicker, within the first few weeks after being used mainly for work. If I could rate this laptop any lower, I absolutely would. HP obvious doesn't have any QC. Stay far away from this, and possibly anything else HP puts out. This was an impulse buy and I've regretted it ever since. Oh, and it goes without saying that the laptop is atrociously slow. Even without most of the bloatware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for when I was researching laptops for work. Works great for my personal use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for every day use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs at a top notch quality. Does not take up a lot of desk space. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size laptop. my favorite brand. and the price is just right. have the basics that i need for my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Awful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a business. It is incredibly slow to boot at least 5 minutes. If looking for a laptop grt a different one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for what I need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daughter but I like it so much bttr than mine I just might have to get her another one sometime soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beginner Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop for my 5th grade student. Great functionality and reliability for both school and personal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is O.K., not meant for a long life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most computers the system storage and features cannot keep up with the ever changing Microsoft 10. It is not a computer you will have 5 years down the line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Laptop for my Grandson for Christmas. He loves it and I have always had good luck with HP computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for emails, research, school work, etc. Great price on this product. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what my womens' club needed to track dues payments, send letters & send group email to our members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have an awesome experience in Best Buy in Bossier City. The laptop was a great buy for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to learn and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from windows 7 to 10.Went from dell to HP. Not as hard as I thought to learn.Lots of things to still learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for checking emails and surfing the web.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are retired and we use this for surfing the web and checking and sending emails to our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the high schooler!! Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the high schooler. Perfect for research, writing reports, and watching Netflix and Youtube!

    I would recommend this to a friend