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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer wa s a great purchase. I was looking for a cheap computer to watch videos on and this one sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally no need to unload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally no need to unload a million preloaded apps on this laptop. So happy I bought a second one. Huge thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed our regular laptop 2 days before final paper due for class. Needed a basic laptop be to write papers and get online. This fit the bill and was cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice system to upgrade to for college. And was a affordable price. Works well for my online classes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had better computers, this one freezes a lot... Not too terribly impressed but it works for school and that's what I needed it for. Spend a little more money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for our Mentally challenged grandd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as my grand daughter can get on line and see you tube, Disney, or play her games she is a happy camper.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very slow and doesn’t process well if you download Microsoft products for school use there goes the speed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is perfect for emails and other paper work I needed it for. Its much faster than my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good school laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter going to college and she has been just fine. Says it processes fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, first laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and it has taken me a little while to get used to it, but it’s working well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman spent time to explain the computer and to transfer all my information form the computer to the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 1TB Hard Drive - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old hp laptop for over 9 years before it died. I decided to purchase another one. Works great ,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I bought it for school don’t know much of computers but it okay. Will upgrade soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop with several different ISPs and the pages are slow even non internet functions are slow. Excel and Word even load slowly using this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Level Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for my retiring parents and is very easy to use for them. Plenty of options they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc works well for us. We use it for online shopping and Facebook. I also download my I phone pictures to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new laptop as my old ones did not like windows 10 I had to get a new one that has 10 on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas gift for my daughter. She loves her gift and says it does what she needs it to do and more !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues, it runs perfectly. Perfect for home use for e-mails, surfing or shopping.

    I would recommend this to a friend