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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son as a graduation present and he’s loved it’s features and the quality

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    I believe it was used was slow brand new .. think

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all ... thought I was buying brand new but I think it was refurbished if was slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for viewing movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to give it five stars, although I was not told it had a dvd drive which I discovered and this is a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The laptop is very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow-taking up to 20 minutes to load when you turn it on. I have not owned a laptop that had AWD A6 processor before. It seems to lag sometimes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for what I need

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for school. It can handle light gaming but not too much. Definitely worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, large keyboard ,easy to view and use for teens and persons with disabilities

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Very diappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even I know it was a cheap buy, but I thought HP is a good company, making decent computers. Did not expect it is so slow, even opening, reading and deleting my emails it took at least one minute to go from one to the other. Wasted so much time, and could not return due to time limit. Regret this buy so very much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever new laptop and I couldn't of made a better choice. Does everything I wanted it to do and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Glad I made the purchase. My kids are enjoying every moment of having their own computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a High School student, daughter loves it, screen, speed and software is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top for art projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her birthday as she wanted one to do her art projects, she says its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great computer for the price. Has everything we needed and works perfectly for the needs of the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that sold me this laptop was friendly and knowledgeable. All expectations were met with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for giving gift my uncle he uses for the minimum stuff. But look good and great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FOR WHAT I NEED A LAPTOP FOR ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY, VERY HAPPY WITH THIS LAPTOP .. IT DOES EVERYTHING I NEED IT TO DO FOR WHAT I NEED USE OF IT FOR !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for an excellent price. Able to operate all productivity and school software with plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for kids and their school projects, they do much more than that. They love it. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I imagined. It’s great for school work and bill paying and very user friendly

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Good price but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop at a good price, but was it has poor video quality and very, very slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. My old one was 8 years old. This was easy to transition to and has everything I need.

    I would recommend this to a friend