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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my daughter and so far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality, great value for pricing. Great packaging. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy best buy bargains and backing … very helpful staff good locations and product availability thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for an Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting an open box product to be in brand new shape. It looks and works great! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old chromebook. This one blows it out the water. Display great, fast, and reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Windows laptop that provides bare minimal specs to make usable. Would not expect to last long term as everything is plastic and cheaply made.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not for me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this laptop because it didn’t seem to be what I was looking for. I chose to purchase a touchscreen chrome book instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for 2 of my college kids. There was a school special that it came with a printer. They like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy and excellent computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had HP Computers for years. I consider them one of, if not, the best. The price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son as a Christmas gift since he decided to go back to school to get a master degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use The computer suits our needs It came with a trial of mccafee It has windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a beginner computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very compact and easy to handle good referrrals for a new beginner computer personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe that this is fully operational lap top at this price point. Hard to beat in value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for everyday use. If you want something for the regular day to day tasks, this will do.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow. Buy something better. I would not recommend this laptop for anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves his laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his laptop uses it to do music. Loves to watch Netflix on it. Listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer for me when I was heading out to college really helped complete assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an inexpensive laptop for school, this is lightweight and at a good price does what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Came quickly and have had no issues at all. Setup was quick and easy

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for just regular school work but can be slow because it doesn’t have a intel processor, it has an amd radion or something like that which is really slow. And that WiFi card sucks it can only be used with regular WiFi and 2g WiFi not 5g that was the biggest downside in my opinion.

    No, I would not recommend this to a friend