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Customer Ratings & Reviews

Your price for this item is $120.99
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The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,521 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Lots of storage. Priced below those with much less storage.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s a nice looking laptop, that’s about it. It is very very slow. It lags and takes forever to load even google. It is not my internet service as I only have trouble with this laptop. It does not have a battery that can be replaced if it should stop charging without taking laptop apart. Also fan is located in the center in the middle. This makes for poor air flow and heat if using on your lap, so you must use on a hard surface or it can’t circulate the air. The price was great and may be good for a small child’s first laptop. I bought it to replace my previous HP laptop, it’s so slow that I should of paid $50 more to get a better one. I will try to sell this one and buy a higher priced one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop, small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a laptop to do things for her nursing career and further her schooling. If you don't need a gaming laptop, save yourself some money and go with this!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger then chrome book. Had built in storage unlike chrome book and can play CD's or DVD's. Far better back for the buck! Battery life not the greatest for Roblox ;)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I like the way it works, and looks. Plus the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to tell you, I just like the looks of the machine and how it handles. It is a good value for the price, and I would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low-cost laptop, I am happy with it. My old lap-top was Windows 7, so it took a little time to get used to it. I wish I had bought one that was back lit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for basic work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s perfect for what I do. I run quick books for my business, basic spreadsheets and word documents

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great computer and amazing price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my husband who uses it for basic things only. No gaming or streaming. It's perfect for him and you absolutely cannot beat the price!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for work, didn’t need anything high end since all I was using it for diagnostic software. Specs are right at minimum and really bogs it down. Boot time is decent for what’s in it, of course only after disabling a bunch of junk. My biggest complaint, when opening up a photo, the lag time is really sloooooow! It’s extremely frustrating for me. Display is poor and lacks pop, for me it’s not a deal breaker. Don’t care for the fact the USB ports are on the same side, and only have two. However they are both 3.0, which is nice. Battery time is decent on a balance setting. The structure of the case is so so for the price. The first thing I did when I bought it was got rid of Mcafee antivirus, it really slowed my pc down when booting up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money! I just wish that I had purchased it at another retailer. I am VERY DISAPPOINTED with the customer service I received at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for my college freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure exactly what computer would be suitable for my 18 year old granddaughter as she started her first semester of college. After asking a few questions from the experts at Best Buy and making a few comparisons, I chose the HP 15.6" laptop. I guess I made the right choice because my granddaughter couldn't have been happier. With 4GB of memory she is able to do all of her assignments as well as keep up with her favorite Netflix shows (of course in her spare time!) I'm not too tech-savvy but this laptop obviously is fast enough and has enough storage to do what she needs....And the price was perfect for my budget. She's happy, so I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son who’s previous one crashed and burned. Easy set up took less than 30 minutes! He like the disc drive and the huge hard drive

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Jury Still Out But.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good... took a really long time to setup the PC. But other than that everything is going ok. A little slow but that could be the internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very affordable computer and it is very easy to use I love it

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Works well for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need a computer with a lot of graphics...needed one for school for papers, etc. so has worked well! Is a little slow when first turned on to load up.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Just Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to set up. For me it ran a little slow so I eventually gifted it to someone, but overall it was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use and lightweight easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not as fast as I would like, it has a large memory and long battery life. Sleek look and light feel. Easy to navigate. The price was right!!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good price, however the computer seems a little slow for 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Jerry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reasonably priced computer does everything I need internet and social media works great thanks !!

    I would recommend this to a friend