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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,521 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 16 year old son this computer he thinks it's great uses it for school and video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs, good laptop for surfing web, shopping, banking ect. works very well for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised, great bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most uses this unit is a great tools for the money. It’s not up to heavy computing takes however.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap, even though I had to use it. SOOOO slow even after I had an expert disable programs running in the background that were not used. Remember dial-up modems? Yeah, me too, this reminds me of that. My last lenova which is about 7 years old now is way faster and easier to use. Hate windows 10 also, may now switch to Apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson for school it does everything he needs it to do for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, plenty of space and processing speed. great display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for what I need it for which is teaching. The camera is not so clear though.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slow; I thought the processor was strongersuper slow; I thought the processor was stronger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there have been no issues and this lap top has exceeded our expectations for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Very satisfied with my purchase! Would recommend to everyone. Keyboard easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to do school work and the processor is fast. I can do multiple things at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatLaptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Was a previous Christmas present and has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this computer while purchasing a phone for my wife. The price was great. Thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer it’s light and easy to carry arouni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer it’s light and easy to carry around it’s also very fast on gathering information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still rolling from the day of purchase never buy any thing else but a HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great buy. Works great for working at home and speed is adequate for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    A very slow laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth it for the price that I paid. Cheap but useless because the laptop is very slow. It was like using a laptop of the 1900s. I’d rather add more money and get a better laptop than wasting my money on this model. So disappointed because I have been using HP laptop for years and this one is a piece of character. My old HP runs faster than this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been efficient for our needs and has a lot of memory for pictures and memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer. My niece love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get get best by credit card despite the fact that I got a good fico score. That hurts

    I would recommend this to a friend