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Customer reviews

Rating 4.1 out of 5 stars with 2521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, lightweight design, and ample storage space of the 15.6" Laptop. However, they express significant dissatisfaction with its slow performance, particularly when it comes to gaming. Some users also mention the need for more RAM and find Windows 10 to be challenging to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,521 reviews
  • Rated 3 out of 5 stars

    Basic but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer won't blow your mind or anything but for a budget buy it works fine. I did upgrade the HDD to a SSD though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my viewing needs and downloading needs, big screen, lots of memory

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    So Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for almost 2 years, and it is the worst computer I have ever used, Every time I try to use it- it is nothing but frustration. So So So Slow- to the point of not usable. I bet there are 10 hours of use from 2 years and those are 10 angry hours. Don't do it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD ITEM, I LIKE IT SO MUCH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD ITEM, I LIKE IT SO MUCH! DURABLE, SLIM! GOOD ITEM, I LIKE IT SO MUCH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one was nice I enjoyed it like to buy more love it Jah bless us all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is easy to navigate. Meets my needs. Very satisfied with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this for my mother for Christmas. It was a perfect laptop for someone who calls it "The google".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the laptop because we needed one. It’s a laptop and it’s working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for someone who has basic needs. I would purchase it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Camera and Horrible Mic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I never bought this. The camera is poor in picture quality and the mic does not work at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keys are sticking already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this new laptop a month and the keys are starting to stick. I'm upset his is happening and think of returning it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does not compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a thing I bought here, and I does what it’s supposed to do. That’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, and a great value. I’m very happy with the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full key board, light weight and enough memory for school. Also a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer. I have always liked hp. Best Buy are good people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price for a basic laptop. My use is basic document creation for school:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 year old. Perfect to do all basic stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For business this was the best chose in computers I will always use HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave it as a gift...she likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift.....she said it was really nice...had a lot of new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system with all you need software . Highly recommend for home system

    I would recommend this to a friend