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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 420 reviews
  • Rated 5 out of 5 stars

    Laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for school,I had previously purchased a Chromebook laptop but I was having trouble with some things not being capable so I spoke to tech support and they advised me to get a windows operating system so I did returned the one I had purchased the next day a pickup up another one the same day within 15 minutes my new laptop was ready for pickup.i like this laptop because is easy to use and has lot of options for programming and software and it's super safe.for the price I paid I thought it was a great choice and will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best laptop yet. Very efficient, great graphics, battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this HP is exactly what I imagined it would be. the right size; easy to use. very lightweight. responds quickly. just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP laptop and am very happy with my purchase. It was inexpensive yet does the job i need it too quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Decent Laptop with Some Disappointments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new laptop, hoping for a versatile 2-in-1 experience that I had seen during the demo in the store. However, upon closer inspection, the laptop I received was not a 2-in-1, which was disappointing right from the start. Additionally, the screen quality didn’t live up to my expectations, lacking the clarity I had seen in the store demo. Despite these setbacks, the laptop has its merits. Its performance is decent, allowing for smooth multitasking and handling everyday tasks without much lag. The build quality is also commendable, with a sturdy design that feels durable. The keyboard is comfortable to type on, and the trackpad is responsive. On the positive side, the laptop’s battery life is reasonable, providing enough power to last through a typical workday with moderate usage. It also boasts a variety of ports, making it convenient to connect external devices. However, the disappointment of not getting the 2-in-1 functionality and the subpar screen quality make it challenging to wholeheartedly recommend this laptop. If these features are essential to you, I would strongly advise reconsidering your purchase. Otherwise, if you can overlook these aspects, the laptop offers a decent overall performance for everyday use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size, fast, and a touch screen. Got it on sale for a price of much less capable systems. Does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for Black Friday. Paid $316.00 For it which isn't bad! Good for research & basic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work at home computer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work at home job! It is fast and easy to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Plenty of speed, large screen. I’m not a gamer so don’t need special graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop over a year now and it still runs great! I use it for college and I play sims 4 on it. It is definitely the best laptop I have purchased. I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great size. It starts up very quickly. It is easy to use and stays charged a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the $dollar. Good speed for multiple apps. Great display. Perfect for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. It’s lightweight easy to use and I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the pricw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this laptop I bought it to use for my upcoming class i likethe big screen and easy to use functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 years now and am loving this hp laptop everyday, really good for my academic works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this laptop daily for almost 3 weeks now after purchasing it on sale. I have zero regrets so far. I don't do anything crazy, just a personal use and some very light audio editing (audacity and adobe) and I haven't had any issues pop up whatsoever. I can't say if this is a good value and full price, but if need a nice, reliable personal laptop, this is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked really well for our needs. We use it primarily to make custom cups and shirts. It has had good speed and has done what we needed it to. We have not used it for gaming or any kind of school related work so cannot speak to that type of performance. Overall we like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast at a good price for my needs. Only wished it had a lighted keyboard. It does come in S mode and you have to go in and take it out of S mode for it to run windows 11 like normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Loads of memory. Easy to navigate and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy and lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for my 82 year old mother to set up and use daily. Clean lines and lightweight.

    I would recommend this to a friend
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