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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 420 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, would recommend for the price, been amazing so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and worth its price!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer for what I need it for. This has been great for grad school while on the road. This is definitely more for someone who does not need a big, fancy laptop and just wants something that is good and functional. It is also really great for its price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB-C port doesn't support external monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good computer, however, I did not realize that the USB-C port on this device was not able to support an external monitor. Almost all docking stations have this output, so it is frustrating to try to find one that hooks into HDMI only. I didn't even know there were different kinds of USB-C ports, but next time I will read carefully what kind of port is available. If you only want 1 monitor attached and it has HDMI, this is the computer for you. If you like having 2+ monitors, I don't recommend this computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good budget laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive laptop, and with that in mind it is very good and well worth the money. I would purchase again as it performs as needed. I am getting irritated with HP products though. That aside, it is a good budget choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally working with Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred Chromebooks for ease of use, but recently bought embroidery software that would only run on Windows. So I purchased this laptop and I absolutely love it! I'm finding it very easy to learn on. Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for an over a year now and it still feels like it’s new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The little brother laptop that does what's needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the amount spent on it. Didn't need a high-powered big sibling of a laptop, just a basic Windows unit to replace an old ASUS that has issues. Fires up good and has quick response...no sluggishness like I'd been used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing a laptop from Best Buy, my daughter needed it for college. The price and make was just what she needed for college. The service was fast and they answered all of my questions. I will definitely come back to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a nice laptop to use for business purposes. I was quite surprised at the speed of this laptop. It is kind of big but I can overlook the size of it for the work I can get out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Size Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Big screen although I’m considering to purchase a lil one also for a better carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prpduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to our Granddaughter for Christmas for College and she loves it. It made her life so much easier to do her work on, Fast processor and enough memory for all her work. Love the color Silver, Glassy looking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing it has lots of space, but the clear of the screen not bad ,I use it because I did not have more space in my Mac and I can not upload more program there this laptop help me a lot to serve me in lots programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop!! I got this for school use and I’ve had no trouble or issues with it. One thing I will say is the battery life doesn’t last as long as I’d like but it doesn’t take long at all to charge that’s why I still have 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mother. Very easy to set up and use. She mainly ises ir for emails, downloading articles and zoom calls with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for remote office work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the laptop is lightweight and manageable to carry in a backpack or laptop case. Initial setup of laptop in windows took a bit longer than expected, due to software updates. After updates, setup was easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son started college and needed a new laptop in a pinch. We were able to compare online and order through the website with same day pick up. He loves this laptop and it provides everything he needs for his IT program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use & employees made it easy to pick which one i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my needs. the agent was very helpful setting up my laptop & helping me understand all the various ways I could do the projects I had in mind for the new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More I use it the more I like it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. The more I use it, the more I like it. The only problem is trying to connect to the internet. It gives me a hard time connecting online when I’m using my iPhone as a hotspot. I will update more in a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I needed. Created a small business website and now running it. Editing pictures too. I worried it might be too slow for the price but no! Just perfect.

    I would recommend this to a friend
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