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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 15.6" Laptop for its overall performance and speed, making it reliable for everyday work and running multiple applications smoothly. Users also appreciate its portability and sleek design. However, some customers have noted that the keyboard visibility could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 420 reviews
  • Rated 3 out of 5 stars

    Not very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan. I thought I was buying the same model I had for years but the newer version since it was more expensive. It was not. No touch screen, my software freezes and just quits, and the darn keyboard somehow disables when I restart. If I still had the box I would return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality a great choice for a really good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatbread i love hp i got it for school work for my child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great value for the price you won’t be disappointed

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Terrible display

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen appears very washed out. I have to tilt the screen all different ways to see detail in photos. Touchpad doesn't really right-click unless you press the very bottom right corner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. My son loves it. Great for kids first laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiwonge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop, I can refer a friend has a soft touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for my 14 yr old daughter for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School Work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my grandson for his school work and music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for price! Screen is a good size for visibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Would like to have known about S code. And a darker keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The tech set up my security and my 365. I am all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box due to health issues. ............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was filled in speedy time and I’m grateful

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Poor Quality Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic on the computer creaked so much and the keyboard wasnt backlit which made it diffcult to use in low light conditions. The viewing angle on the computer was terrible if you didnt have the rught angle; otherwise it was all glare

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Mr happy pants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Work Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer for my wife's work. Nice size and specs to handle her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a college freshman; No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price quick response time and pic quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok if you like windows 11. everything else is good

    I would recommend this to a friend