Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 15.6" Laptop for its overall performance and speed, making it reliable for everyday work and running multiple applications smoothly. Users also appreciate its portability and sleek design. However, some customers have noted that the keyboard visibility could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 420 reviews
  • Rated 1 out of 5 stars

    Bad computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried everything to hook a printer to this even bought a DVD reader to run the cd and it won’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    monitor came with a crack that was not noticeable until it went out completely. geek squad did nothing to help fix it nor did HP when i contacted them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer I purchase is slow and I can access all the app wants me to pay for it so I have no use for computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Setup Software Doesn't Work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup software doesn't work on HP laptop. The same setup software works fine with HP PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective hp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it 3 days and it wouldn't turn on, brought back for refund and bought a different laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    New HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using my new HP laptop. Its lightness makes it easy to transport and the raised keyboard makes typing simple. The laptop and my Internet service speeds make for fast transmission and receipt of information. Combined with the reasonable price has made this a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price ! I use it on my desktop with a remote keyboard and mouse so the keyboard is no issue for me. I removed the S option so I could download Google Chrome because Microsoft made edge useless for me by adding marketing ads into the collections pane. Plus, I like the freedom to decide what I want to download (software tools, apps for guitar amps, etc.)I use it for Browsing and home use. no gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. It is fast and battery last a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Satisfied with laptop...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the laptop, with the exception of the light colored letters on the keyboard. Not enough contrast. It was a great buy for the price. I am very upset because I cannot get a receipt for my online purchase. I have contacted 3 different people without any success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop online and picked it up at the store. Super easy way to get the laptop I wanted. Easy to copy the data from the old computer to this one and not miss a beat in my office. Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a christmas gift for a grand child, i bought 2 of them but only received 1 xbox card. Will review again once the grandkids open their computers, good price and memory for them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dennis Kirby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very happy with my purchase. I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a Winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a breeze. Screen looks great. Works as fast as I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Basic Computer - Great for Video Calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what we needed for work emails and zoom meetings!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lop top is exactly what I needed. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at great cost! Runs smoothe and has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son with this laptop and he was very happy, he’s been using it for school on line class every day and he said he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!@@@

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer id fantastic...just the right size...very dependable and a sensible price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my college student! Great but would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. Has everything I was looking for.

    I would recommend this to a friend