Customer Ratings & Reviews

This laptop is the perfect size and easy to use. Easy startup.

Works great for my college classes, fast processing - good laptop for the price

Good, this item is easy to use. Convenient to carry, light Weight

laptop is light weight and durable; applications are easy to open

The laptop was easy to set up. I like the big screen and keyboard size.

Good for light steam gaming, the processor is very impressive for the price, it can run titles like sims 4, borderlands 1, dead rising, and south park titles at 60 fps with some medium settings even. 10/10 would recommended

Doing everything I need to do. Easy to use and very smooth.

Love everything so far from the sleek design to the fast speed.

I got this laptop for my husband about 8 months ago. His last computer frustrated him because of how slow it was loading up webpages. He has been thrilled with his new HP laptop which is so much faster. No more frustration waiting on pages to load.

Been using this for an over a year now and it still feels like it’s new.

Exceeded my expectations. Very speedy and doesnt crash

Works great easy to use & employees made it easy to pick which one i needed

This is a great little computer for what I need it for. This has been great for grad school while on the road. This is definitely more for someone who does not need a big, fancy laptop and just wants something that is good and functional. It is also really great for its price!

Overall this is a good computer, however, I did not realize that the USB-C port on this device was not able to support an external monitor. Almost all docking stations have this output, so it is frustrating to try to find one that hooks into HDMI only. I didn't even know there were different kinds of USB-C ports, but next time I will read carefully what kind of port is available. If you only want 1 monitor attached and it has HDMI, this is the computer for you. If you like having 2+ monitors, I don't recommend this computer.

This is an inexpensive laptop, and with that in mind it is very good and well worth the money. I would purchase again as it performs as needed. I am getting irritated with HP products though. That aside, it is a good budget choice.

I love this Big screen although I’m considering to purchase a lil one also for a better carrier

I have always preferred Chromebooks for ease of use, but recently bought embroidery software that would only run on Windows. So I purchased this laptop and I absolutely love it! I'm finding it very easy to learn on. Very satisfied with this purchase.

This was my first time purchasing a laptop from Best Buy, my daughter needed it for college. The price and make was just what she needed for college. The service was fast and they answered all of my questions. I will definitely come back to Best Buy.

Good for the amount spent on it. Didn't need a high-powered big sibling of a laptop, just a basic Windows unit to replace an old ASUS that has issues. Fires up good and has quick response...no sluggishness like I'd been used to

Gave this to our Granddaughter for Christmas for College and she loves it. It made her life so much easier to do her work on, Fast processor and enough memory for all her work. Love the color Silver, Glassy looking!