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Customer Ratings & Reviews

Your price for this item is $314.99
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The comparable value price is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the laptop's price as reasonable and its performance as satisfactory. They appreciate its lightweight design and clear screen, making it portable and user-friendly. However, some users have concerns about the keyboard visibility and battery life, which lasts less than six hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 394 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall experience, product selection and in stock was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for browsing web. Not major complaints with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer , good quality , working good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas for me! Great price and computer to replace the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best open item I have ever purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was just what I wanted. It had enough space for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for School. Good quality and ship price. 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Guess she love it cuz she haven't complain bout it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bro in Law

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother in law for Christmas and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box isnt so different.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase and it looks new eventhough it was an ipen box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 11 year old grand daughter & she love's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my nephew for school work, and he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice. My brother in low likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is great for what I need it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and speed for the price point of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is a very good i love is faster I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Felicia laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It is everything I need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in store and was satisfied with service and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, no issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really low price (under $400) & works well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Daughter returning to School positive Vibe

    I would recommend this to a friend