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Customer Ratings & Reviews

Your price for this item is $314.99
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The comparable value price is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 394 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the laptop's price as reasonable and its performance as satisfactory. They appreciate its lightweight design and clear screen, making it portable and user-friendly. However, some users have concerns about the keyboard visibility and battery life, which lasts less than six hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 394 reviews
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    HP laptopLaptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast and easy to use. Charges very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, no issues. Very easy to work with, very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    S mode

    Rated 4 out of 5 stars

    Rusticatorette

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price; didn't come in original box or have any paperwork. Being in "S" mode unable to load some things, including the free Webroot package. The box took several extra days traveling around Iowa but all in all, it was a good deal. Would consider open box purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard visibility

    Rated 4 out of 5 stars

    Spend some time and see why HP products rule!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six pages into the setup, the unit froze up. Had to do a hard reset, but everything seems to be ok now. I like how thin it is! Wish the keyboard was easier to read...should be defined better. Too much gray color to read letters and numbers. Not a typist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop still love it don’t have anymore but it is awesome. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is retiring and we want to start traveling. We wanted a laptop without a whole lot of bells and whistles that we didn't need. This one is perfect. The keys are a little larger which is also nice. And the price was very reasonable so if we leave it somewhere or lose it, we won't be crying throughout our travels.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good pc for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc for the price. We don't do a lot on it though

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good basic pc laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when I first had it but almost 2 years later it’s slowed down battery is not as long as it use to be up to 6-8 hours now compared to 3 days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workes great. I have this laptop for a couple of years now and it never failed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sleek, fast Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Laptop. Bought it for my son to use at college, he can do everything with it, speed is excellent, can even game on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Going on 4 years of having it and it’s held up pretty well in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from someone who doesn’t necessarily run a bunch of programs, but does more with the cloud and stays on the internet. Relatively fast website speed (compared to my old laptop at least). Great picture. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente laptop faster and very light Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DESIGN

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED MARCH 2022: THIS LAPTOP IS A PLEASURE TO USE. HAVE AN ADDITIONAL MONITOR FOR EASIRR VIEWING. COMPACT BUT DYNAMIC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my teen son, he has to do more school work on line now plus he likes to play a few games on line. I’ve tested it out since it’s a Christmas gift and it’s great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price. Got the laptop for $269, the regular price is $369. Was easy to set up. Connecting printer was also easy. Connected through wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop great quality an great speed perfect for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , never gives any issues for me. Stores everything I need such as photos PDFS - all documents I may need. Perfect normal size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended, I would get one for my daughter too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one seems to be lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother for her birthday and since she doesn't use it often it's still working.

    I would recommend this to a friend