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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 394 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the laptop's price as reasonable and its performance as satisfactory. They appreciate its lightweight design and clear screen, making it portable and user-friendly. However, some users have concerns about the keyboard visibility and battery life, which lasts less than six hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-394 of 394 reviews
  • Rated 1 out of 5 stars

    Hate it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it so much! The keyboard lags and it is so slow, trading it in after 7 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk. Bought 2. Tried using but neither one was sufficient. All I heard was complaints.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it, I was told you were able to hook it up to a printer, which was false

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, Windows 11 features are ok but take some getting use too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing items no charger my laptop driver, i want charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was slow, was not programmed for wi-fi/internet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For the right price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a awesome little computer for the price!! Was bought for my girl se loves it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not so good wont last more than six hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    <3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. i love it. i got it for my birthday (febuary 24th) and i love it so far. keyboard lights up also!!! i ♥ it so much, im writing the review on it. the keys are smooth though; so some slipping goes on, but shouldnt be too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daughter was very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was overjoyed when she got this as her Christmas Gift.. she really likes it..& works well for everything.. would recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a very pleasant surprise, it works quickly and efficiently and is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exceptional and meets my standards for work, play, and movies.

    I would recommend this to a friend
  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    The laptop is ridiculously slow.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the slowest laptop's I have ever seen. A 1.1 Mghz processor is ridiculously slow with 4gb of memory. The minimum clock speed is 2.1 mghz with 8gb of memory.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Likely a "winner" if BB offered it in black.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even "cranked it up" The Silver key-board was glaring, and the letters so thin that it hurt my eyes. Not recommended for a "touch" typist.

    No, I would not recommend this to a friend