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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 979 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    HP Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an HP fan - I would never buy anything else. My laptop functions well, has a decent size screen, and really provides me with everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Very fast. The material is solid. Only the camera that the quality is not what I expected but it is acceptable or good for most.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for daughter for Christmas the Windows 11 on it us amazing and the keyboard keys are decent size makes easier for typing.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic use for school and work. My nephew downloaded Fortnite and it’s working at a fast pace. The fan is loud but for the price and use it’s not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just looking for a basic laptop for household use and this is a perfect fit. No bells and whistles but is plenty fast enough with ample memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery seems to last a long time and better than others compatible brand. Laptop is light which is a plus for carry around. Processor speed is adequate for daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great entry laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! ! The I3 processor combined with the 8GB RAM and a Solid State drive add up to a very nice package for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super lightweight, and that makes it easy to have it on the go. I also love how long the battery lasts when it’s not plugged up!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Entry Level Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop comes with the specs one needs for an entry level laptop. When available on sale it's a no brainer to pick this instead of any Chromebook and machines with 4gb of RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! Was giving as Christmas present the person who received the computer is very happy with it. Meets all her needs for school .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Christmas gift did not use yet but the Price is better than Costco blackfriday sale on same laptop. I also watched reviews on YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Laptop for average use and a good price. Not the biggest and best but a good laptop for your average use of the web surfing and emails and some music downloading

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for home performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price. Easy to learn and performs basics of a laptop that I needed for my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP laptop review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine no issues Got a good price on this laptop during Black Friday No complaints except I wish it had a switch to cover up the camera lens on the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. Its easy to use, has plenty of memory, is light, and generally makes sence as far as where things are located.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Geat laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price you cant beat it. I grab this on sale and for what you get such as the SSD and the new I3. you can not go wrong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    camera problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for occasional use. The camera stopped working after about 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very nice quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time ever buying a laptop. I'm very pleased with this HP. i do recommend it and the price is not bad at all. thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Does what it says it’ll do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to install/boot up for the first time. Easy to use. We’ll see if it stands the test of time but no complaints now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice upgrade from my former laptop, this laptop is quick and efficient and is exactly what I wanted and does exactly what I want it to do.

    I would recommend this to a friend