Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 979 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and price. The quality of this product is OK.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine laptop with above average specifications and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop computer works great I am happy with purchasing it from Best Buy I have been a Geek Squad member for over 22 years & am always happy with their support the main reason I purchased this is because I used my Best Buy card and it is interest free for 18 months with payments being made.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great and great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great for every day use. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine at a great price, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    gg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop good price cant ask any more i am happy with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast enough...still seeing how long the battery life is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Run home automation server on these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play games and do my college stuff without S mode. However, FedEx was trash didn’t even tried to call and acted dumb with the address.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez to use and staff was a big help get what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    quality lap top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Large screen and very sleek. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just weeks and so far good. Got it for best price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sleek and lightweight, but still gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Easy to use and reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great - very fast, good value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my previous HP. Fast - works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacing a fairly new machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upset that I had to replace a 2-year-old laptop or replace the motherboard. It was also an HP. I hope this one will last longer!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Incredibly Loud Fan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one other reviewer said, the fan is "freaking" loud. One other reviewer stated that the fan only is loud when the laptop is turned on and off, not true. The fan runs periodically all the time. I only had the laptop for two hours and decided I could not live with the fan noise. I'm just an at-home user and really only need the basics, email, internet, creating documents now and then. I returned this laptop for the Dell - Inspiron 7000 2-in-1 14.0" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory. Although the screen is smaller, this laptop is so quiet, with no fan noise at all. It was a couple hundred dollars more (on sale), but so happy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good affordable laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer for a great cost. There is a small whine that you can hear if you are working in silence. Good for everyday work. Haven't found a thing I couldn't do on this computer. While I find the writing on the keys to hard to see, I do however like the number key setup on a laptop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Long overdo purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never having a laptop before, this was a welcome and necessary purchase! The laptop itself is slim and light weight. The keyboard is different from what I am use to, but I did adjust immediately. Looking forward to taking it with me when I travel!

    I would recommend this to a friend