Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 979 reviews
  • Rated 5 out of 5 stars

    LOVING THE LEARNING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm getting to know my laptop, I'm loving it. Although upgrades are hard to grasp, its very interesting to learn in the process. Compared to my 2015 desktop, Windows 2007, its quite intriguing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer and even price match the sale price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good computer for the money. I love the integrated calculator pad on the keyboard. It makes the accounting items a lot easier to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is a solid laptop. Nice bright screen, reasonable weight and dimensional profile, good processor, adequate graphics card and a quick SSD hard drive to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was interested in a tablet so she didn't have to use her phone all the time Salesperson ( Morgan) shows us different options. She was very helpful and knowledgeable, so I purchased laptop for my wife. She just loves it. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need or want a touchscreen- the last laptop with one broke and it kept thinking you were touching the screen when you weren't. Just needed a basic laptop for office applications. Got a super sale after watching the price all summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase I like how Best Buy is always available to purchase everything thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, I get to play my sims 4 without any problems. And it comes with finger print. How fancy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop, good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old laptop that finally displayed the blue screen of death. It had been sluggish for a long time, so this one seems wonderful. So far, so good. I'm very happy that it comes on so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is a great company

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , Great price , the only thing , I would change about this is my old labtop broke down very sudden and if allowed the time to pick what , I wanted ,it would have been , a labtop with more memory and power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop computer and the qeek squad configured the new computer and transferred my data and programs from my old computer. What was exceptional is that it was completed in less than 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap laptop. A lot a bang for a little pride. Works great as aLaptop just to get on the Internet and do stuff. Sure you’re not gonna be getting on this very much, but you should buy this with that intention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novice with a gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had regular computers before that I gamed on that were ok. I had an idea what I wanted and didn’t need. This one seemed to fit all my boxes. I really enjoy playing. It is kinda pricy tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Safe secured is unfair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to learn this PC is a Microsoft Safe version laptop. That means you cannot load or download any non Microsoft apps on it...just Microsoft apps. Of course, for a $99 fee to Microsoft they will unlock your laptop to allow Google apps and other non MS apps to be loaded. This to me is just wrong to make you pay more, while keeping the base laptop price low for competitive reasons

    No, I would not recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 3 out of 5 stars

    What I expected.......

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking at an inexpensive computer then this is it. It performs well for looking at e-mails, shopping and looking up things. If you are looking to play games, this is not for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP online purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for a month and everything is working perfect, just one thing about to use google, I could not set up this website because the general setup is with Microsoft edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp h

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great value, no complaints. Best buy always has good deals.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi Iked, thank you for your great review! Enjoy your new HP Laptop 15-dw3033dx and the performance of your 11th Generation Intel® Core™ i3-1115G4 Processor.

      Thank you for Choosing Intel!

  • Rated 4 out of 5 stars

    Not so positive of an experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt a bit mislead. Bought a laptop that has Mode S. Was then sold aWebroot security software that can’t be loaded with Mode S. You are the big guys on the block. You should set the example, be reliable, accountable, and trust worthy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with purchase and Best Buy usually has a wide selection of quality laptops/computers. initial setup was easy and impressed with the ease of use especially since I am a novice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, I gifted this laptop to my sister for school and job work and it made it a breeze for her to finish assignments. I would definitely recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with this laptop for the price that I paid. The only thing I don't like is it has windows 10S, which doesn't allow me to install my Norton security on it. I can remove the S, but then could never put it back on.

    I would recommend this to a friend