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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 979 reviews
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoy my new hp laptop. I havent had any problems with good processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is priced right. However it was less last year. Inflation...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HAD TO REPLACE MY WORK LAPTOP AND THIS IS AWESOME JUST MISSING CD DRIVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! And is an amazing deal !! I recommended a lot thank you. Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tiresome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent service, wonderful experience not big on surveys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy 2in1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given five stars if the unit contained a built-in number pad and larger harddrive 512 gb minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works just fine. Quick and fast. Like the size of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience while purchasing.Staff very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced laptop from HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced laptop from HP - good processor and the SSD helps speed things up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very good design and good specs, the box is simple and boring but the laptop is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer for what I need. I haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for someone else. have not heard of any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need from a lap top. Screen is clear and plenty of aux ports for ancillary devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described bought for daughter for Christmas to replace her older unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Vincenzo is a very knowledgeable sales associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this will work well. My son will get to try it tomorrow morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these during Black Friday, nice performance laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive computer. So easy to set up and use right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For coworker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality bought for christmas present... im sure it wont disapoint...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great use for second PC, FOUND OUT THERE IS NO WAY TO LOAD A CD ON THIS PC.

    I would recommend this to a friend