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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 979 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute and stylist an everyday use laptop small but might

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great computer and very fast.I love the go line of laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the prize. Nice display and good amount of storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. Almost instant boot up time due to the SSD. Does what I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service Fully recommended for all type of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Always good when you get a great item on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit seems to be a decent price point and works for why I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. .. I got it for my dad as a birthday wish.. he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Thanksgiving deal & purchased for my kid's online classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but nothing special. If it wasn’t on a sale I wouldn’t have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intensive research helped me pick this, perfect for my many needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop it came very quickly however I didnt buy the warranty and the screen broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking HP laptop. i3 good enough power and nice to have SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase this laptop to replace my old HP laptop. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had paid more attention to features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not the best for elderly people. Keys are hard to read as background is gray.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6Laptop Intel Core 13,8Gb memory 256GB SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was not knowledgeable about our purchase of this laptop. We would not have purchased it if we knew it was not a touch screen. Your return policy doesn't allow us to return for a touch screen laptop computer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. Loud. USB ports are not standard shape

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic use laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive purchase was good for basic household use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all what I need. Portable and with the functions enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriends kiddo loves this computer and it has been reliable.

    I would recommend this to a friend