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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 979 reviews
  • Rated 3 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Has a fingerprint scanner which is super convenient! Allows for multiple user accounts! Windows 11 free update was available withing 30 days! Only con so far is that is doesnt have a backlit keyboard and the camera safety closing feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive laptop perfect for email and web browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Just the right features for my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the price, the laptop is pretty good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return to sender

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a laptop and this one was recommended by an employee. Unfortunately every time I attempted to turn it on it would be updating. It shouldn’t be that difficult to get a laptop to come on. I would be waiting for over 20 minutes sometimes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product (laptop) at thanks giving times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Has all the basic functions needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop that has the speed you need affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good perfomamce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap Laptop with fast processor and good perfomance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size. I like the weight. The key lettering is quite light and blends into the silver keys and is impossible for me to read. The battery doesn't last long on one charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 2 out of 5 stars

    Not a good fit for business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Not satisfied with computer, unable to do certain functions because it is in S mode which I did not know when purchased. I would like to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good entry point for school kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter entering High School. Sufficient for schoolwork and web surfing. I will upgrade her laptop next year if she proves responsible enough to take care of this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motherboard went out. Had to buy a new one not even a year later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy from Amazon.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldve order from amazon. Better price on product and insurance. Best part of amazon no lip from uneducated staff.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of features is the only thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor speed is fine. There are just some features I thought were on the laptop but are not. This is the reason why I’m disappointed with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not in function. Do not have enough security. I did not have anymore because the screen is broke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just for school and internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an ugly feel to the keys. Srceen also feels low quality. However its gets the job done with google anything and excel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middle of the road computer with some okay features. It is good for basic things, but don't have really high expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oh well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all good until we found out the USB port does nit work. Now we have to send it back to hp and be without a computer for a while.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for everyday workplace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright laptop nothing fancy about it. Good for work place that’s about it.

    I would recommend this to a friend