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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-979 of 979 reviews
  • Rated 4 out of 5 stars

    Good, basic box. Not sure about S mode Windows.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power switch is too subtle - can't tell if it recognized my finger pressure or not. Takes a couple of seconds before it even starts boot-up - so it's hard to tell. The ethernet port was difficult to insert and remove the plug. I think they are trying for a low- profile look while compromising functionality. I come from Linux so keep the rest in mind. This new box comes with Win 10 S mode which MS immediately upgraded (free) to 11. After a short period, I came to have frustration over S mode. I'm keeping it for now but feel like this is the 'nanny state' OS. I won't be able to load Turbo Tax on this device, which will soon be an issue. The hardware itself except for the on/off switch and ethernet port is good, especially wi-fi, much better than my 20 year old Dell - Yes, 20 !

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product great effecient delivery. important to relize that s mode limits usage of non microsoft apps such as google chrome... but you can disable it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Was very easy to obtain and get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work great easy to use Was very easy to obtain and get

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product & price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thoroughly impressed with the speed of this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast easy to use I love the background colors it’s bright but I’m still having problems with the sounds when I’m in zoom people can’t here me clearly If it continue I’m going to buy a microphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acurate delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, price showa up, is good No hiden surprises, no delays, no unappropuate products, no oldones sell as newones, it is what they say not cheetings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loce my new Hp Laptop except it will not keep my WIFI address it some microsoft wifi so therefore I can never sign on.I have to restart my computer and then finally it will let me sign on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jacks review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard is hard to tell what characters are on the keys if not just in the light. Have to move the computer around if working in your recliner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is for Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a troublesome Dell for EONS this HP is a breath of fresh air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It was everything and more than what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP steps up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new thumb print option feature that comes with this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working quiet and run fast. no metal but it weight light as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Originally disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original laptop did not work, was supposed to be a Christmas present for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Qhat can i say...its a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, speed, display and. Space are excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would purchase this item again. Great products for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Fantastic perfect for what I wanted it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works I like it it works for my needs thanks alot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have issue with sound , speakers in unit not working but ear plugs work no sound at start up this was a gift so not very happy

    No, I would not recommend this to a friend