Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $415.99
Clearance
The comparable value price is $519.99

Customer reviews

Rating 4.6 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the affordable price and easy setup of the 15.6" Laptop with Intel Core i3, 8GB Memory, and 256GB SSD. Many users find it reliable with no issues or struggles. However, some customers have concerns about the keyboard lacking backlighting and the limited battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 4 out of 5 stars

    Recomend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use laptops for business if you need Windows 10 Pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No to Windows!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop, but I do NOT like Windows, I traded it in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP is way to go

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, has a nice large screen and keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cricut

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it use for the cricut works well according to the wife

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop needed better software?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to set up until I got to downloading all data from pc. It would not do it wirelessly as the version of software that came with the laptop would not support this function without upgrading for $99.00!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reasonably priced unit with good functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only Used Briefly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase this laptop but only used it a couple of days. My old laptop, which I though was DOA turned out to have new life so I returned the new one. I must say though that while I used it I did nor like ir as well as my old ASUS.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    DO NOT BUY!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More or less useless. I purchased this to replace my 10yo Dell based on specs. I did extensive research regarding Processor performance and SDD. It is constantly running out of memory and locking up on the simplest of tasks. I try to look up something on the local drive and it goes into an extended scan loop. I've owned multiple other HP Laptops and thought I was safe getting this one. WRONG!!! Something has changed with HP and it's NOT for the good!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a laptop because my other hp crashed. It will do for now but will be getting me another one with touch screen and more usb ports

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the laptop but it has issues already calling Geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Slow laptop didn’t really like it wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Granny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering buying another laptop with more memory

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had pretty good luck with HP laptops in the past

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Learning my way around the apps.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No Battery life

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is only good as a docking station. The battery lasts less than 2 hrs. unplugged. Had to download several for my 2nd monitor to work....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MS 11s is the Worst

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 11s is the worst! There are so many known issues one of which is that it can't connect to multiple screens. Not sure how the laptop is as I couldn't utilize it because of that issue. It is unfortunate that MS forces retailers to push out software that is clearly not ready for the standard user.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    USB port defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up and now found one of the TWO USB ports doesn’t work. Now told I can’t exchange. Way to go HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basically a cell phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant even look at what's on it without logging it into Wi-Fi first. Without protection. It's like acell phone instead of a computer. I tried to cancel before it left the warehouse but have to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry I bought this laptop should've taken it back

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this laptop at all. It always cuts me off when I'm typing. It won't copy and paste like I think it should takes forever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good home laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. We have always liked HP products. Bought it about a month ago. Windows 11 was to intrusive starting up trying to force us into the Microsoft fold that we deleted it and installed Ubuntu Linux instead. If you turn off secure boot in bios, Ubuntu installs cleanly and runs to much better than Windows.

    I would recommend this to a friend