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Customer Ratings & Reviews

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$374.99
Save $125
Comp. Value: $499.99

Customer reviews

Rating 4.6 out of 5 stars with 900 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, portability, and speed of the 15.6" Laptop. Many appreciate its sleek design, good screen quality, and long battery life. However, some customers expressed concern about the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 900 reviews
  • Rated 2 out of 5 stars

    You got what you paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak laptop. Would recommend only for kids as homework laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer wouldn't even turn on. Said it was like new open box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible screen resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution is awful and not very transparent in the description and detail details when purchasing the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My purchased was lost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was purchased and did deliver. I however reached out to best buy and they gave me a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not My Type

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible time setting this computer up. I tried, my son tried and my grandson tried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow Stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for price. Chromebooks are way faster. Too much preloaded slows down speed. Would not use for anything but basic web browsing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delicate screen .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was using it. Screen is very delicate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow computer lags when more than 2 tabs are open

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very hard to see. I use a magnifying glass to see the key board. The screen keep jumping off and on. I want to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam best buy selling broken laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work i gave it to my daughter for Christmas and didnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt get the computer to work right and two phone calls to tech support and two trips to the store I just returned it for a defund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use it for school. That’s the only reason I got this laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unnecessary upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my.. window-xp-2000...is... much..... better,.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Solid and affordable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price. Good battery life. Easy to use. Everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than expected especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Easy to set up. I don't like that I cannot install certain apps without exiting the S mode and if you exit the S mode you will not be able to turn it back on...but there are a lot of Apps that I wish I could actually download to my Desktop that I can't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and so far, so good! For the price is a good computer. Really easy to use and work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected ! Great price for what I needed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/laptop will be used for many years to come because we know this is a great brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was in need of a new laptop, and this laptop was exactly what he could afford and fit his needs.

    I would recommend this to a friend