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Customer Ratings & Reviews

Your price for this item is $492.99
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The comparable value price is $579.99

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 570 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, starts up quickly, and runs well. Meets all my needs as a teacher. It was a great value and arrived a few days after ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new laptop is so different from the one it replaced it is difficult to list everything. Quick? Oh yes, compared to the HP I had for years. I still have not begun to learn everything it offers as I only use it for small personal projects rather than school or business. The people in the Geek Squad are patient and willing to answer any and all concerns I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP stands for horsepower

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my everything computer. Handle work like a horse, and even able to some light gaming on it (no, not bejeweled). I always choose HP computers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Online Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this laptop to my daughter and she was happy to have it for her online classes. It’s fast and reliable. I am going to get one for my wife too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, wide screen for a good price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop and had to choose among so many brands. I found this and never regretted it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    More bang for my buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hadn't had a new computer for years. She didn't want one, but I decided to get a new one so I could get Windows 11 on hers. This was a great machine with an amazingly good price. I got it for $399. I just saw a Dell computer today that had the exact same generation of operating system, memory, and storage for $200 more. and of course Surface is always more, and Lenovo which I have is also a lot more. So I'm very happy that I jumped on this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    For the $$$ this is a surprisingly capable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price, this is a great little laptop with mid-level capabilities. The i5 processor is a nice balance of power an power-management and while some activities were forcing use of swap once the physical memory was exhausted, I happened to have a compatible pair of unused 8GB sodimms I was able to easily install boosting the memory to 16GB. So far I haven't seen the laptop resort to swap memory, and it seems like my battery life is a little better as well! I would not hesitate to buy this again for the price and capability of this little trooper of a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Bang for the Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. Got this on sale for $170.00 of the normal price so very pleased about that. HP is pretty much my go to brand when thinking about computers. It was time for an upgrade and this didn't disappoint. I've still got my old HP laptop (10 year old Black Friday Special), but it is an antique by today's standards. Not sure of current pricing but at $399.99, I felt like this was a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop above average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a very good laptop for home study and internet. The performance and weight is above average. Worth what I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. , great service they had my order ready for me. Best Buy Gulfgate store is one of the best stores in Houston.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend for individuals who do not need something fancy but works fast and is reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    HP 15.6 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this laptop. Great price. Lightweight and has all the options I need like the number keypad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good general-purpose laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU is Intel's new 10nm mobile processor, much lower heat and power usage with better performance. It also has new generation of integrated GPU, which performs well on video encoding / decoding, and can play even some light games. Average SSD and RAM spec. Overall good for every day loads like work, study. Good value when on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Standard Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing spectacular about this laptop, but there isn't anything significantly terrible either. I'm sad to report that it has crashed two times since I owned it for about a month, however I'm willing to bet it was my fault for pushing the limits of the hardware. It also did not result in any corruption or loss of data, and reboots itself surprisingly fast. With that said, this laptop generally performs its intended purpose near flawlessly. If you're a college student or a businessperson who wants a lightweight and portable computer to help you with your tasks, this is a good choice. If you're a gamer, visual artist, or any profession that requires more advanced hardware, you probably shouldn't consider this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, I recommend. It’s a little big to me, but it is only a personal opinion. It’s fast and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my sons school work. He is able to do just about anything on it that he needs for school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Happy with the system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent middle of the road system,with enough memory and speed. Good battery life and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I am Very Satisfied!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged the Lenovo Ideagaming pad for this laptop. This laptop is far better than the piece of junk Lenovo was. The battery life is fantastic. I like that this also has a fingerprint scanner and Windows Hello Built-in. The performance of this laptop is decent for the price point. So far I am very satisfied with this laptop. I would highly recommend buying this laptop or HP computer to anyone who is in the market for a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient computer. No issues 2 years later. Only wish it had a backing light for keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop to use for work. Compact, fast, and lightweight enough to be an everyday user for work.

    I would recommend this to a friend
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