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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $492.99
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The comparable value price is $579.99

Customer reviews

Rating 4.5 out of 5 stars with 570 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 570 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll handle daily internet use and a fair number of computer games. Just nothing graphic heavy - or be ready to turn the graphics down. Good battery life. At times it seems to pause when doing activities.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Im please with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for the price. Very affordable and no issues with it so far. It came delivered to me in a timely manner and there were no damages to the laptop which is good. You never know with shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Very Happy with my purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly from Best Buy. The Laptop was easy to set up. Easier that I thought. I am not the most techy person and had no problems. Laptop has been working well. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the HP laptop and large keyboard. Always like to walk out if the store with a product rather than risk a laptop to be delivered to my house

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic affordable computer. I purchased it to use in my graduate school program, and it has all of the features that I need. It was easy to set up and holds it's charge well. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has worked good. It's fast and is able to do the things I need it to do. I only use it for the basic things (emails, pay bills, surf the web). It replaced my old ASUS I bought back in 2014.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for work from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently working from home and had an old laptop that was very slow. This laptop surpasses my expectations. It is fast and I wish I had purchased it sooner. I have only used it for work so far.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    HP - 15.6 Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so far! I was a little skeptical at first, but I've had no problems; the only thing is I wish the keys lit up. It's doing what I need it to do and that's wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good Entry Level Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse pad feel cheap but for the price point you shouldn't expect perfection. Upgrading will be a little time consuming as they make cracking this open a little cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and decent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop for school so far, it handles the online classes well and loads quickly. Also has a nice speed for gaming, decent screen size, and easy to use keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good price, good performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this laptop as an open box item at Best Buy. Easy to set up. Good performance. But, do not do the Windows upgrade! It crashed the computer. Wait for an updated version.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 2011 HP laptop that still works. Light weight. Easy to use for someone not overly tech savy. Only drawback is I no longer have a dvd drive unless I buy an external one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was in stock and salesman helped me pick it out. It is fast and very easy to set up. Connecting to the internet was fast and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A laptop you can depend on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price paid. Worked well right out of the box. Fast processing speed, plenty storage, good screen resolution. Like that it's lightweight and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop for a teen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Black Friday. Great deal for a laptop that allows my son to browse you tube and monitor his own YouTube channel. He had been pleased with the capabikities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop but a couple of issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for school and is pretty speedy. If you want to draw or do some photoshop on it though, the color accuracy is not very good but that is to be expected. To be more specific, it has a yellow tint (no night light mode) and the darker colors are not too deep. One troubling issue I had was the power brick becoming very hot to the point where it burns if I touch it. It also has this weird smell when it gets very hot. I might have gotten a defective product but I’m not sure. The battery life is not the greatest. About 2-3 hours. I mainly run Microsoft edge (Chrome takes too much resources) and Microsoft word.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop. Good speed and ease of use. It comes with the Intel Core processor which makes a big difference. Bought it when was on sale which made it a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Processor speed lower than advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says 4.2ghz (processor speed), but it’s really only 2.4ghz. My older 8th gen intel pc is 3.1ghz. So I thought I was upgrading, but it turned out to be a downgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast laptop for entry level. The video is not the highest end but if your just typing documents and surfing the web this will satisfy all your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my 7 year old laptop that this replaces. I like the screen which reflects outside light less. I'm having some trouble learning how to do some things.

    I would recommend this to a friend
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