Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $526.99
Clearance
The comparable value price is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 341 reviews
  • Rated 5 out of 5 stars

    Review of HP 15.6" laptom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The on/off switch is very small and I'm concerned it may become problematic. Otherwise, the computer is operating as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Nice guys but keyboard is cheap and hard to read

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insides but the keyboard is super cheesy!! The keys feel like very cheap plastic and the color of the letters on the keys make them almost impossible to read except in bright light and then the screen washes out! Very disappointing for an HP product!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    One drawback.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is that there is no cd disc unit. Other than that, am very pleased thus far with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diana Wallick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. Just what I wanted. Sales person, Chance was most helpful. I also bought an Alexis for my place of business at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamael Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security feature of being able to log in with my finger. The size is very good because its not bulky like the older laptop was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It's fast and has very comfortable keyboard. It looks very nice as well. I would recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    test notebook that will be a keeper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was actually bought to play with Windows 11 (our network is all 10 now). but I am pleased with the quality of the unit and the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performing laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and color, fantastic performance. I am confident this laptop will cover all 4 years of my child's high school efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, although I miss the cd/dvd player. I have to buy a external cd/dvd hard drive to convert my music and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned. Was never opened. Decided to get one with 16gb RAM and 512 Storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is taking me a while to learn about a laptop, I love my new laptop. So glad I got rid of my old desktop computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not include office products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, just upset it doesn’t come with any office products. That has to be purchased separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good, solid HP product. Not so much for business or gaming; excellent for internet, email, home use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Runs quiet and light weight.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic windows 11 laptop for home office. Runs quiet and light weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery won’t charge, not the cord

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought two major items from Best Buy in the last 2 years and guess how many of them work? This computer was fine until at a year from purchase date the battery stopped charging. It’s not the cord I’ve replaced it. So so fun. Exactly what I’m looking for when spending $800

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop. After comparing a selection, we went with this one because of the offered specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to Technical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy-to-use, user friendly for an order person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. Compact, easy to navigate, very reasonably priced and travels conveniently in my purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife this laptop for school as her Dell XPS had messed up. So far so good it’s bigger and same speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer for the price. The HDD makes all the difference.

    I would recommend this to a friend