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Customer Ratings & Reviews

Your price for this item is $526.99
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The comparable value price is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 341 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 341 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my college work and drawing, its fantastic I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer is great. The service was great and the sales help very helpful helping me decide my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent medium business laptop. Great for students. Has 8gb DDR4-3300 Ram and 256gb SSHD. Pro -11 OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a HP before and got a new one. All appears great so far. Quick response and very user friendly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far. Does everything we need. Only wish it had an onboard ethernet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Window 11 only issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the window platform that came with it, otherwise great computer and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech made easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisficed with my new HP computer. The sales person was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech help with my choice. This computer does everything I needed to do for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer, especially the way it lets me log in with my finger print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product I am happy to have it for now it works very well and I have recommended it to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Best laptop I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful very light very good value for the price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Goes from page to page flawlessly. This is a great product. Zero complaints from me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an issue with my laptop. There seems to be an underlying document on my home page. It is carried through in Word & Excel. I can’t type in this area because it always has a continuous circle going on. Maybe I caught a virus somehow, I don’t know p. I guess I will have to bring it in to the Geek Squad to get it fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, set up easy, faster processing. Battery life is great and video is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase .I still looking forward to see what I need to buy for my home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value and is the second one I have purchased. It is very light but durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only I have hard time with mode s , so I removed. It was the only way I can download what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for the price! It has a good picture quality. I would recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the next model up for several years and decided to buy this one for my g/f

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy these HP's for office staff. They have been working well for our purposes.

    I would recommend this to a friend