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Customer Ratings & Reviews

Your price for this item is $526.99
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The comparable value price is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 341 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the laptop's affordability, user-friendly interface, lightweight design, and extended battery life. They appreciate its performance and reliability for everyday tasks. However, some users have concerns about the keyboard quality and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 341 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Pretty much everything you can expect from a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Weight

    Rated 5 out of 5 stars

    Finchy76

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is an excellent buy. It is very light weight. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent!! It is fast and reliable. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    New Silver HP Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this laptop, my old one needed to be replaced it had some internal issues. It was on my doorstop in a couple days after ordering. Easy to setup and transfer my data from the old one. Wish it had the internal DVD/CD player but bought a external at the same time. Have to get a USB bus for more ports. Good value as usual. Enjoy the Best Buy experience as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for someone who isn't a serious gamer. I have had zero issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    goody laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking laptop, pretty fast, and amazingly good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Plenty fast and the screen is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my purpose. Easy set up and works fast enough for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice product to refer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I can refer anyone to buy for a big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, has great speed and the battery lasts for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop for school and home use. Has fingerprint scanner for security. I was a little disappointed because the sign on the shelf at the store indicated that it was touch screen and it is not. Battery life is decent, I can work for several hours without being plugged in. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    New Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to my new laptop. In Comparison to my old HP, screen size is a little smaller, which is okay, love the light weight feel. A little disappointed in the number of usb ports available on this purchase. But overall, happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and does what it is suppose to love the fingerprint option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for president

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with most office applications. Clean feel and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Strong computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mother-in-law. She is definitely not a power user, but it was the best bang for the buck. Considering I bought her the same type/model seven years ago and we just replaced it, that says something as well at this price point. I hope to have the same luck with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for school a must buy for any student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop and very competible prices. Loved it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A keeper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this laptop AWESOME in every way except for the on/off button. I am wondering if all HP laptops have this type of on/off switch. The speed of this unit is super, very responsive. Love it. Have been using it as a desktop, so can't offer any comments on battery life at ths point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Niece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nieces computer broke, had to get something quick and easy to set up. This did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a lap top fan, mostly because of the keyboard, key size and feel,and I prefer ergonomic. This however has a full size keyboard with 10-key and I am as proficient as with the ergonomic keyboard. It is fast, easy to set up. Display is crisp & clear. So far so good!

    I would recommend this to a friend